Privacy Policy for Alyak Gear

Effective Date: 10.30.204

1. Introduction

Welcome to Alyak Gear („we,“ „our,“ „us“). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application („App“) and our website [insert website URL]. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

a. Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you use our App, such as:

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Username, password, profile picture.
  • Payment Information: Credit/debit card details and billing address (processed securely through third-party payment processors; we do not store payment information on our servers).
  • Usage Data: Information about how you use the App, such as viewed products, purchase history, and preferences.

b. Non-Personal Information

We may collect non-personally identifiable information that does not directly identify you, such as:

  • Device Information: Device type, operating system, unique device identifiers.
  • Log Data: IP address, browser type, access times, pages viewed.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Maintaining the App: To operate and improve the functionality of Alyak Gear.
  • Personalization: Personalize your experience by showing products and content matching your interests.
  • Processing Transactions: To process orders, manage payments, and deliver products or services.
  • Communication: Send you updates, newsletters, marketing materials, and respond to your inquiries.
  • Improving Our Services: Analyze usage trends and gather feedback to enhance our app and services.
  • Security: To protect against fraudulent activities, unauthorized access, and other security threats.

4. Sharing Your Information

We may share your information in the following circumstances:

  • With Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
  • Business Transfers: Your information may be transferred to the new owner in the event of a merger, acquisition, or sale of all or a portion of our assets.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, privacy, safety, property, or that of our users or others.
  • With Your Consent: We may share your information with third parties when you have given explicit consent.

Important: We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.

5. Third-Party Services and Links

Our app may contain links to third-party websites, services, or applications we do not operate. We are not responsible for the privacy practices or the content of these third-party sites.

Additionally, when using our App through Apple platforms, your data may be subject to Apple’s Privacy Policy. We recommend reviewing Apple’s policy to understand how Apple handles your information.

6. Security of Your Information

We implement various security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain conditions.
  • Opt-Out: Opt-out of receiving marketing communications from us.
  • Data Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

8. Children’s Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently received such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy with a revised effective date on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: contact@aylyakgear.com
  • Mailing Address: TsentarPlovdiv Center, ul. „Doctor Georgi Valkovich“ 6, 4000 Plovdiv
  • Phone: +359893005501